Mxhub
provides our clients with Web Hosting accounts that permit the
use of CGI files, PHP scripts, and other executable programs.
Because these scripts use much more system resources than standard
HTML pages, certain restrictions must be made governing the
use of such "active content" systems. We regret that
in many cases we are unable to determine what specific script
or application is causing the system resource over-run. Under
most circumstances, we are able to pin-point it to the offending
account on the system. The following rules apply to all "active
content" files as listed above:
- The
script must use low system resources. Scripts that consume
a large amount of our RAM or processor will be subject to
immediate suspension until the owner can be notified and
an alternative solution is reached.
- Each
user account may not use more than 20% of system resources
at any given time. If an account is consistently using 20%
or greater system resources, the account holder will be
warned and if no action is taken on behalf of the account
holder the account may be suspended.
- The
scripts may not interact with any server configuration or
hardware. Accounts running these scripts are subject to
immediate account termination without refund.
- The
script can not be used or referenced from any other site
not hosted by Mxhub.
- The
script must execute in a timely fashion. Any script that
uses the processor for more than a few milliseconds is subject
to removal.
- Any
script that appears to be designed specifically to attack
or otherwise maliciously affect the server is completely
unacceptable, and if such scripts are found in your account
the account will be terminated immediately and your actions
will be reported to the proper local, state, and federal
authorities and legal action will be taken to prosecute
the account holder to the fullest extent of the law by Mxhub.
- Perl-based
chat room scripts are strictly prohibited.
- Scripts
that require high-bandwidth usage, such as non-Perl chat
room scripts or banner rotation scripts, will be allowed
to run only on our high-end accounts.
- Scripts
must be kept secure. Unnecessary chmoding scripts to 777
is a violation of this policy. Keeping scripts in a publicly
viewable directory (one without a index.html file) is also
in violation of this policy. NOTE: If a script will NOT
execute with a permission other than 777 (rarely the case)
you may contact customer care to get approval for the script
which will be given under most circumstances.
Any accounts with scripts found in violation of these policies
are subject to future scrutiny of all CGI, Perl, CFM, ASP,
and PHP scripts by our System Administrators. If a script
is found to be harmful to the system, it will be killed immediately
and the account locked down until the account owners have
been contacted. Malicious scripts are subject to immediate
account termination without refund of any pre-paid monies.
Why do we have this policy?
A Virtual Server is shared. As such, there are many accounts
per machine. In all fairness, Mxhub cannot allow one or two
clients to use all of the System resources on a shared machine
and have all other clients on the machine suffer because of
it. Excessive CPU usage by one or more clients causes extreme
slowness in all areas: FTP, Telnet, Web Sites and more. If
the CPU usage gets too far out of hand, all sites hosted on
the machine will return Errors and not be accessible in any
way.
What happens if I violate this policy?
All
accounts that are found to using excessive amounts of system
resources will receive an email warning from Mxhub. This warning
will inform you that there is too much CGI running and it
will provide options for reducing the usage or upgrading your
server. If you do not reduce the usage within 24 hours of
the email being sent, your account will be cancelled.
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