To
reach its goal of providing the best business class web hosting
services to our users, Mxhub offers users a full range of commercial
hosting services. Abuse of these services is considered a violation
of our Terms of Service/AUP ("Contract Agreement"
You have executed before the service was started.) One of the
most serious abuses is using your account to send unsolicited
commercial e-mail, otherwise known as "spam." The
following are examples of spam and are blatantly contrary to
our TOS/AUP.
Inappropriate E-Mail Activities:
- Commercial
e-mail: Defined as sending unsolicited commercial e-mails.
This is prohibited. You are not permitted to use your Mxhub
account or e-mail alias/account of your Virtual Server to
send unsolicited commercial e-mail. Using an e-mail address
hosted anywhere on Mxhub servers to collect responses from
unsolicited commercial e-mail is prohibited. This includes
using a throw-away, free e-mail account to promote your
Mxhub account and redirectors for the same account.
- Mail
Bombing: Defined as sending large volumes of unsolicited
e-mail to individuals from your Mxhub account. This is strictly
prohibited.
- Harassment:
Defined as sending threatening or harassing e-mail after
being requested to stop, is prohibited. Extremely threatening
or harassing e-mail never is allowed.
Inappropriate Newsgroup Activities:
- Newsgroup
Spamming: Defined as excessive cross-posting, or posting
the same article to several newsgroups. This is prohibited.
Generally accepted standards allow no more than 15 newsgroups,
or cross-postings, for a single article or substantially
similar articles. Such articles may be canceled. You are
not allowed to use your Mxhub based mail facilities to SPAM
the newsgroups.
- Off
topic or inappropriate postings: There is no restriction
on content, except as defined by each newsgroup. Continued
posting of off-topic articles is prohibited. Please note
that commercial advertisements are off-topic in the vast
majority of newsgroups.
Fine/Penalties:
Should you violate Mxhub's SPAM Policies, you WILL be charged
$200 per hour for the time it takes us to "clean-up"
your SPAM. This shall include but not be limited to the time
required to answer e-mail from angry recipients of your SPAM
and/or repair of a damaged server due to the "Mail Bombing"
or other actions of the angry recipients in retaliation of
your SPAM. You will also be charged $20 per gigabyte of data
transfer that your SPAM incurred, including bandwidth used
by answers to or complaints about your SPAM. We will invoice
this amount and should it not be paid, we will take legal
action against you in court, and/or we will contact a collection
agency to recover the funds. Please note also that it is now
considered a crime to send UCE (unsolicited commercial e-mail)
as it falls into the category of "junk faxes." Mxhub
will turn over all names and personal information to the proper
local, state, federal, and international officials of any
person who violates this policy.
We take a very dim view of SPAM. It is one of the most annoying
things encountered on the Internet. Any Mxhub client found
to be spamming will have his/her account terminated immediately
- no questions asked (we will investigate the report thoroughly
before terminating any account). There is no warning or second
chance. If we find that you have violated our Acceptable Usage
Policy, we will report you and the incident to the proper
local, state and federal authorities and will prosecute you
to the full extent of the law.
We are not attempting to censor, nor are we attempting to
curtail the business of our customers. But as a whole, spamming
hurts our members and us more than it helps the one spammer.
Do yourself, and us, a favor: PLEASE DON'T DO IT.
If
you know of any Mxhub client that is or might be violating
this policy, please send a message or, if possible, forward
the SPAM or UCE in full (including headers) to abuse[at]mxhub.com.
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