Money
Back Guarantee
Each Mxhub.com
web hosting plan carries a 30 day money back guarantee.
If you are not
completely satisfied with our services within the refund time period
specified for your plan, you will be given a full refund of the
contract amount excluding setup fees and overages.
Setup fees are
refundable for the following reasons only: (1) the account order
is canceled prior to activation; or (2) the domain name was not
available at the InterNIC.
This policy
does not apply to any additional services such as overages, disk
space, pop accounts, sub-accounts, Domain Parking accounts, etc.
It does not also apply to reseller accounts, or any fees associated
with these accounts.
Accounts cancelled/terminated
by Mxhub for violating our Acceptable
Usage Policy or Service
Policies do not qualify for the 30-day money back guarantee.
For example, if your account is cancelled due to spamming, warez,
you will not be given any refund.
To receive a
full refund you must let us know why you are not satisfied. This
collation of information is used to improve and provide the highest
quality service possible for our present and future customers. To
receive a full refund, e-mail our sales department and we will send
you a cancellation form. Any cancellation request will be effective
upon receipt.
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